Terms and Conditions

TERMS AND CONDITIONS

 

PASS IN STYLE DRIVER TRAINING

 

UK Trailer Training

 

1. Definitions

1.1 When the following words with capital letters are used in these Terms this is what they

will mean:

Booking :

A booking made verbally, on line, by email, Text message or in writing for a driving

lesson(s) which include car and trailer training (B&E)

Pass in Style Driver Training;

Pass in Style Driver Training of 2 Mitchell Terrace, Ilkeston, DE7 4DY;

Email: passinstyle@hotmail.co.uk;

Tel: 07833086760

Student :

You as the Student receiving the Tuition

Terms :

The terms and conditions set out in this document

Tuition :

The driving lessons that Pass in Style Driver Training are providing to the Student

Vocational training:

Car and Trailer (B&E)

2. General

2.1 These are the terms and conditions on which Pass in Style Driver Training provide

the Tuition to the Student

2.2 Please read these terms and conditions carefully as once Pass in Style Driver Training

have received a Booking the Student is deemed to have read and agreed with these Terms

which are binding on the Student and Pass in Style Driver Training. If the booking is for a

company, and booked on behalf of the student, the contract will be with the company.

2.3 The contract for Tuition is with Pass in Style Driver Training or agents who are working

on behalf of Pass in Style Driver Training.

2.4 These Terms are governed by the laws of England and Wales and both parties agree to

submit to the non-exclusive jurisdiction of the English courts.

3. Bookings

3.1 Tuition may be booked on line, by email, by text message or verbally with an

instructor of Pass in Style Driver Training.

3.2 Prior to any lesson a Student may be required to undertake an eyesight test. If there

is any doubt about the test we will advise the Student to get an official eyesight test at an

optician. In these circumstances the booking fee will be payable in full and no refunds

will be given.

3.3 All lessons must be paid for in full prior to the lesson commencing.

3.3.1 If a booking is taken for a fixed date training course (vocational e.g. B&E Trailer):

3.3.2 On booking you will be invoiced in full for the training course required and all

applicable fees.

3.3.3 Training dates will be confirmed when a payment is received. When a short notice

training course is taken. Payment must be made before commencement.

3.3.4 Non-payment could result in your training date being allocated to another person

who has paid.

3.4 Payment can be made by the following methods:

3.4.1 Cash

3.4.2 Credit or debit card payments via PayPal. PayPal may charge a surcharge for this

service. We can also accept card payments in person, but not over the phone. There is a

4% handling charge for this.

3.4.3 online bank transfer

3.4.4 a cheque (Please note a cheque will take at least 10 working days to clear and no

Booking will be accepted until the cheque has cleared.)

3.5 All deposits paid to Pass in Style Driver Training or Agents for any amount of lessons,

products or services are deemed as non-refundable upon payment.

3.6 All prices for Tuition from Pass in Style Driver Training or Agents are only agreed once a

deposit is received, otherwise prices are subject to change.

3.7 All training and driving lessons with Pass in Style Driver Training will be on a one-on-one

basis, unless otherwise agreed for example b+e training.

3.8 Certain circumstances beyond our control may make it necessary to reschedule your

Booking and/or driving test for a time mutually agreed between both parties. A refund will

only be given if Pass in Style or Agents are not available.

3.9 If a Student misses more than 2 consecutive weeks of booked lessons the Student will

lose the fee paid to Pass in Style Driver Training unless otherwise agreed with the

instructor. No refunds are permitted and we advise any Student booking online to check

availability over the telephone or by email before making any payments to avoid

disappointment.

4. Block Bookings / Intensive Courses / Crash Courses

4.1 Where an offer is taken of either our introductory offers for a block of Bookings, an

intensive course or crash course of Bookings it is entirely at instructor’s discretion when

these lessons can be redeemed. The instructor may permit the Student to take an initial

set of driving lessons when starting their Tuition and then the remaining balance when

they reach test standard at the instructor’s discretion.

4.2 Unless deemed necessary by Pass in Style Driver Training or Agents there cannot be a

break between block booked lessons, intensive course or crash course lessons of more than

2 weeks otherwise the remaining lessons will be forfeited. Abuse of this will result in the

remaining lessons being revoked with the possibility of a refund at the instructor’s

discretion.

4.3 Once a block booking/intensive course/crash course/b+e course is paid for, there will

be no refunds unless the services are not available for any reason from Pass in Style Driver

Training or Agents.

4.4 Any Student booking any of the courses available, must commence the training within

6 months otherwise they will lose all remaining lessons with no refund payable (the time

period to commence from the date payment was received).

4.5 For all intensive driving courses that are booked with Pass in Style Driver Training or

Agents, it is required that a minimum of 5 hours per week are participated in by the

Student until the hours that have been booked have been used. For all crash courses that

are booked with Pass in style Driver Training or Agents, it is required that a minimum of 15

hours per week are participated in by the student until the hours that have been booked

have been used. A failure to do so may result in the course being revoked with no refund

provided. Pass in Style Driver Training cannot be held responsible for failure to meet this

requirement, once a Student’s lessons have been entered into the booking system – it is

the Student’s responsibility to meet these allotted time slots as booked.

4.6 A 50% deposit must be paid to secure a block booking/intensive course/crash course/

with Pass in Style Driver Training. The remainder of a course fee is to be paid at the start

of the course if not already paid in full. If payment in full is not received prior to the start

of the course then any deposit paid will be forfeited and no refunds will be given. (Please

note that all prices DO NOT include VAT)

4.7 Before starting an intensive course/crash course we recommend that the theory test is

passed as without this the Student will not be able to take the practical driving test and

this may result in the Student having to take additional lessons.

4.8 If a Student does not complete the block booking/intensive course/crash course/b+e

course booked, for any reason, no refunds will be given.

5. Cancellation/Refund Policy:

5.1 A minimum of 48 hours’ notice is normally required for any cancellations or

rescheduling of lessons. If the Student does not give at least 48 hours’ notice of

cancellation the Student will be charged in full for the lesson. Please note this 48 hour

notice period does not apply to block bookings, intensive courses or crash courses and no

refunds or cancellations are permitted for such courses unless the services are not

available for any reason from Pass in Style.

For Vocational courses:

Due to difficulties filling allocated training days at short notice, training course

cancellations are chargeable, unless we can fill the cancelled slot with equivalent

training. Therefore training cancelled:

Over 28 days – zero cost (except for any services that may have already been paid for such

as medicals etc.)

Between 7-28 days (inclusive) 50% of full cost

Less than 7 days – 100% of full cost

5.2 If a Student is more than 15 minutes late or does not appear at the prior arranged

location of pick up for any driving lesson/b+e course, test – the lesson/course will be

classed as a “no show” and charges at the full rate agreed will still be payable.

5.3 Pass in Style Driver Training or Agents cannot be held responsible if the instructor

arrives at the destination of pick-up late due to unforeseen circumstances. In this event

any time over the 15 minutes waiting time will be added to a future lesson as agreed

between both parties.

5.4 In the event of a mechanical breakdown to the training vehicle or trailers. For any

other reason the instructor reserves the right to rearrange a driving lesson to a time

convenient to both parties.

5.5 In the event that the vehicle provided by Pass in Style Driver Training or Agents for any

reason breaks down or shows any internal engine management lights that signify a

problem with the vehicle during a practical driving test and as a result the test is

abandoned – Pass in Style Driver Training will retain any fee paid and no refund will be

given if the vehicle was in running order prior to the start of the practical driving test in

question. Any mechanical problem is deemed out of the control of Pass in Style Driver

Training.

5.6 Pass in Style Driver Training or Agents reserve the right to cancel or terminate any

lesson early on any reasonable grounds including but not limited to the following:

5.6.1 vehicle/road safety issues

5.6.2 Weather conditions that in the opinion of Pass in Style Driver Training or Agents make

it inadvisable to provide the lesson due to road safety issues

5.6.3 Students being or reasonably suspected or being under the influence of alcohol or

drugs or otherwise unfit to drive

5.6.4 Students not holding a valid UK provisional driving licence or failing to produce

evidence of such licence to the instructor and/or the police upon request. It will be the

Student’s responsibility to immediately notify the instructor of anything, which may affect

the validity of their driving licence or if their driving licence is revoked and the Student

will fully indemnify Pass in Style Driver Training or Agents for any loss claim or liability

arising from a failure to do so

5.6.5 Students exhibiting unacceptable behaviour including physical or verbal abuse of the

instructor or any staff of Pass in Style Driver Training or Agents.

5.6.6 Anything which may affect the validity of the motor insurance policy for the training

vehicle and it will be the Student’s responsibility to immediately notify the instructor of

anything which may affect the validity of the motor insurance policy and the Student will

fully indemnify Pass in Style Driver Training for any loss claim or liability arising from a

failure to do so.

If any of the above circumstances apply then the full booking fee will are payable and no

refunds will be given.

5.7.1 In the event that a Student is unable to take a practical or theory test due to safety

on the ground of alcohol or drug use or for any other reason the full booking fee will be

payable and no refunds will be given.

5.8 Once a Student has booked a course it does not guarantee that the instructor will

allow the use of the vehicle for a practical test. We therefore reserve the right to refuse

the use of our vehicles on the ground of safety or non-availability.

5.9 If Pass in style Driver Training or agents book a test on your behalf. These must be

paid for in advance before booking takes place. A fee will be charged for this service. 7

working days’ notice in writing with confirmation email returned must be given of change

or cancellation. Or fees will be forfitted.

6. Limitation of Liability

6.1 Pass in Style Driver Training are not responsible for any loss or damage which is not

foreseeable or results from circumstances outside of our control which will include

without limitation loss of profits, loss of earnings or loss of business or business

interruption or loss of business opportunity.

6.2 Nothing in these Terms will affect your statutory rights.

7. Contact Us

7.1 If you wish to contact us or have any questions or complaints please do so by

telephoning us on 07833086760 or emailing us at passinstyle@hotmail.co.uk or writing to

us at Pass in Style Driver Training 2 Mitchell Terrace, Ilkeston DE7 4DY